Privacy Policy
Effective Date: 1 March, 2025
High Quality Tree Service (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, use our services, or otherwise interact with us. By using this site, you agree to the practices described in this policy. If you do not agree, please discontinue use of our website and services.
1. What Information We Collect
We may collect personally identifiable information (PII) from users in a variety of ways, including, but not limited to, when users visit our site, fill out a form, place an order, subscribe to a newsletter, or engage with other features. The types of personal information collected may include:
- Full name
- Email address
- Phone number
- Billing information
- IP address and browser metadata
- Other data voluntarily provided
We do not knowingly collect information from individuals under the age of 13.
2. How and When We Collect Information
We collect information directly from you when you:
- Fill out a contact form
- Subscribe to newsletters
- Request support or services
- Engage with site features
We may also collect information passively using cookies, web beacons, and similar technologies.
3. How We Use Your Information
The data we collect may be used for:
- Personalizing your experience
- Improving our website and services
- Responding to inquiries or service requests
- Sending promotional emails or updates (only with your consent)
- Complying with legal obligations
We do not sell or rent your personal data to third parties. Limited data may be shared with trusted partners to support operations (e.g., email delivery services), subject to strict confidentiality agreements.
4. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect your information. These include:
- Secure networks with limited access
- SSL encryption where appropriate
- Third-party gateway providers for all payment transactions
Despite these measures, no method of transmission over the internet or electronic storage is 100% secure. By using our site, you acknowledge and accept this risk.
5. Use of Cookies
Yes, we use cookies to:
- Recognize your browser and preferences
- Understand site traffic and interactions
- Improve user experience and marketing
You can choose to disable cookies via your browser settings. Disabling cookies may limit certain site functionality.
6. Third-Party Links and Services
We may provide links to third-party websites or services. We are not responsible for their privacy practices or content. Visiting those sites is at your own risk, and we encourage you to review their privacy policies separately.
7. Behavioral Tracking & Analytics
We allow third-party services such as Google Analytics and advertising tools to collect user behavior on our website. These services may use cookies or other tracking technologies in accordance with their privacy policies.
8. Your Rights & Choices
You may request access to, correction, or deletion of your personal information at any time by contacting us.
You can also:
- Opt-out of email marketing via the unsubscribe link at the bottom of our emails
- Modify cookie settings in your browser
We will comply with reasonable requests in accordance with applicable data protection laws.
9. Legal Compliance
CalOPPA (California Online Privacy Protection Act)
We honor CalOPPA by providing a conspicuous privacy policy and allowing users to visit our site anonymously.
COPPA (Children’s Online Privacy Protection Act)
We do not target or knowingly collect personal data from children under 13.
CAN-SPAM Act
We do not send unsolicited emails. All email communications will include clear unsubscribe instructions and contact information.
International Users
This site is operated from the United States and intended for U.S. residents. If you access this site from outside the U.S., you consent to transferring your data to the U.S.
10. Limitation of Liability
While we strive to protect your personal information, we disclaim all liability for any unauthorized access, disclosure, alteration, or destruction of data that occurs despite our protective measures.
You agree to use this website and share information at your own risk. We provide no warranties—express or implied—regarding the security or reliability of the website or its content.
11. Changes to This Policy
We reserve the right to update this Privacy Policy at any time without notice. Any updates will be posted on this page with a revised effective date. Continued use of our services constitutes your acceptance of these changes.
12. Contact Us
If you have any questions or concerns regarding this privacy policy, you may contact us at:
Phone: (425)-501-9895
Email: info@highqualitytreeservice.com
